Purchase Terms
ShirtMap · Find Shirts only the Locals know about...
1. Buying on ShirtMap
Some businesses on ShirtMap sell their shirts directly through the site. When you buy a shirt on ShirtMap, you are buying from the listed business — not from ShirtMap. The selling business is the merchant of record for your purchase.
ShirtMap provides the marketplace platform: listings, the shopping cart, checkout and payment processing through Stripe, and the shipping tools the business uses to ship your order. Payment details are collected and processed by Stripe; ShirtMap never stores full payment card details.
2. The Selling Business Is Responsible for Your Order
The business you buy from is responsible for:
- Producing and shipping your order
- Product quality, sizing, and accuracy of the listing
- Answering questions about your order
- Refunds and returns, as described in our Refund Policy
- Any applicable taxes on their sales
Your order confirmation email includes the business's contact information. For questions about an order — shipping status, sizing, problems with the item — contact the selling business directly.
3. What ShirtMap Is Responsible For
ShirtMap is responsible for the platform itself: the website, the cart and checkout experience, and your ShirtMap account if you have one. For platform issues, use our contact form.
If you have contacted a selling business about an order problem and cannot resolve it, you may also reach out through our contact form and we will try to help.
4. Pricing and Payment
Prices are set by the selling business and shown at checkout. Shipping is calculated at checkout based on the items and your shipping address, and is added to your total. Payment is processed by Stripe at the time of purchase. ShirtMap charges the selling business a platform fee on each sale; this fee is not added to your price.
5. Order Confirmation
After a successful purchase you will receive an order confirmation email with your order number (for example, SM-1042), the items purchased, and the selling business's contact information. Keep this email — the order number is how both the business and ShirtMap look up your purchase.
6. Shipping and Delivery
Orders are shipped by the selling business to the address you enter at checkout, using a prepaid shipping label arranged through the platform. Please double-check your shipping address before paying. If you need to correct it, contact the selling business right away, the address can only be changed until the shipping label has been created.
When your order ships you will receive a shipping notification with a tracking number. Delivery estimates come from the carrier and are not guaranteed. If your order never arrives, see our Refund Policy.
7. Selling on ShirtMap
Selling requires an approved business listing, an active ShirtMap Premium subscription, and completed payment onboarding with Stripe. Selling businesses are the merchant of record for their sales and are responsible for fulfillment, refunds, chargebacks and disputes, and the accuracy of their listings, as detailed in the seller terms presented during selling setup.
8. Changes
We may update these Purchase Terms from time to time. Continued use of ShirtMap's purchase features after changes means you accept the updated terms.