Shipping Policy

This policy applies to orders placed through ShirtMap checkout. Your confirmation email will have a ShirtMap order number, like SM-1042. If you found a business on ShirtMap but bought from their own website, social page, or store, that purchase ships under that store's own shipping policy.

1. Where We Ship

Orders placed on ShirtMap ship to addresses in the United States only.

2. Shipping Costs

Shipping is calculated at checkout based on the items in your cart and your shipping address, and is added to your total before you pay. There are no additional shipping charges after checkout.

• Orders shipped by the selling business. You pay the exact carrier rate quoted at checkout. That amount buys the prepaid shipping label your order ships with.
• Shirts printed by our production partner. The available shipping options and their prices are shown at checkout before you pay.

3. Orders Shipped by the Selling Business

Most shirts sold on ShirtMap are packed and shipped by the selling business itself, using a prepaid shipping label arranged through the platform with carriers such as USPS and UPS.

• Businesses are asked to ship promptly, typically within a few business days of your order.
• Transit time depends on the carrier service quoted at checkout, typically 2 to 5 business days within the US once the order ships. Carrier estimates are not guaranteed.

4. Shirts Printed by Our Production Partner

Some shirts are printed for you individually when you order them. On these, the shirt page says "Sold by ShirtMap. Printed and shipped by our production partner."

• Production time. Your shirt is printed after you order it. Production typically takes 2 to 5 business days before the order ships.
• Transit time. Orders ship from our production partner's US facilities. Standard shipping typically takes another 3 to 5 business days in transit. The estimated delivery window for your address is shown with the shipping options at checkout.

5. Tracking

When your order ships you receive a shipping notification email with the carrier and, for trackable services, a tracking number. Orders you buy from a selling business also appear in your ShirtMap account if you have one.

6. Changing Your Shipping Address

Please double-check your shipping address before paying. If you need to correct it, act quickly:

• For orders shipped by a selling business, contact the business right away using the contact information in your order confirmation email. The address can only be changed until the shipping label has been created.
• For shirts printed by our production partner, reach out through our contact form right away. The address can only be changed until the order enters production.

7. Late, Lost, or Missing Orders

If tracking has stalled or your order never arrives, contact the selling business first (or ShirtMap, for shirts printed by our production partner). Orders that never arrive qualify for a full refund under our Refund Policy.

8. Questions

Questions about shipping can be sent through our contact form.